ROHAB SERVICE FEES DEFINED
HOW WE CHARGE FOR OUR CONSTRUCTION & DESIGN SERVICES
At ROHAB our fees for all of our services are transparent with no hidden costs. Our price formats consist of hourly fees, fixed fees, percentage-based fees and/or a combination thereof.
All of our fee breakdowns show specifically how our fees work and what you may be charged. The fees for all of our services are located on our INTERIOR DESIGN BUNDLES and CONSTRUCTION MANAGEMENT BUNDLES pages which are based on contracted services. All pricing options and square footage tiers are listed on each bundle’s store listing and printable PDF.
All additional services are located on our ADD-ONS & UPGRADES page. This is where you can pay for additional consultation time, project time, changes orders, contract revisions, and additional design concepts.
The only fees we do not include are for reimbursable expenses, custom bundles or discounts for multiple properties. In this case, we will discuss and send you an invoice with the agreed upon amount.
We keep our fee structure simple so you always know what you will be charged at all times!
INITIAL CONSULTATION FREEBIES & FEES
The purpose of having an initial consultation is to discuss the scope of services you are seeking and how we can be of service to you for your project. We do not charge an initial consultation fee for any of our bundle package deals, but limit the amount of time we will spend. Our consultation times range between 15-60 minutes which is indicated on each bundle. If you seek a custom service or a variation to a bundle, we do not offer a free consultation. You can make a payment under CUSTOM CONSULTATION TIME on our ADD-ONS & UPGRADES page since it requires a lot more time.
If you need more time for your free or custom consultation, we charge $27.75 per quarter hour. All you have to do is go to the page ADD-ONS & UPGRADES and make a payment under ADDITIONAL CONSULTATION TIME before we continue.
Whether you seek a consultation based on our bundle package deals or a custom service,
you will be required to fill out a PROJECT QUESTIONNAIRE first.
PRICE FORMATS
HOURLY FEES
Hourly fees are determined by the actual time spent and tasks required to complete a specific task or multiple tasks for a service and/or project. We do not use hourly fees as a whole because it slows down productivity and is not typically preferred by the majority of clients. We use hourly minimums for the task at hand for all of our bundle package deals, but they all start at a fixed fee. After we have all of the details of your project, we will provide you with an estimate of how many hours we feel it will take to complete the specific task(s) you seek before we begin.
We keep track of all time spent to complete the task(s) and will notify you if more time is needed. Once the hourly minimums are fulfilled, our fees switch from hourly to 15-minute increments which is $27.75 per quarter hour.
All communication (phone, tele-conferencing, web conferencing, meetings, follow up, emailing, text messaging, shopping, etc.) applies to hours we work on task(s) as well. If any changes are made to the task or signed SERVICE AGREEMENT, we charge an hourly or quarterly fee at a higher rate which is on our ADD-ONS & UPGRADES page.
FIXED FEES
Fixed fees are based on one total price that includes all time and tasks required to complete a service and/or project whether it is for creative purposes or supervisory. If you are looking to avoid unexpected charges, fixed fees are ideal because they are capped. In order to derive at a fixed fee for custom services we consider your expectations, the overall scope of services, the project size, your budget, the amount of time involved, how many options and/or revisions we will include, and your deadline. Once all considerations are determined we will agree on a fixed fee.
PERCENTAGE-BASED FEES
Percentage-based fees have the same components as fixed fees but the fees are not capped. With percentage-based fees a clear budget is established from the start and we are paid a percentage of the total final budget. Near the end of the project every dollar that is spent on the project is tallied up and we receive the agreed upon percentage for our services. For example, if your starting budget is $50,000 and your final budget is $55,000, we will receive the percentage of the greater amount. We may use percentage-based fees for custom services, if a client has multiple properties/units, has a development project or is seeking a joint venture partnership.
COMBINATION FEES
Combination fees are based on combining various price formats to complete a service and/or project. The majority of our fees are a combination of fixed fees and hourly.
SCOPE OF WORK & SERVICE AGREEMENT OVERVIEW
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We require a signed SERVICE AGREEMENT for all ROHAB bundle package deals. We have 2 services agreement options: 1 for bundles under $1000, and the other for bundles over $1000.
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Our SERVICE AGREEMENT explains the roles and responsibilities of all team members, guidelines, regulations, specifications, inclusions, exclusions, limitations and deliverables.
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The SCOPE OF WORK is defined as the bundle package deal(s) you choose that specifies all the tasks we will do for that specific service.
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Please be sure to print out the SERVICE AGREEMENT and the SCOPE OF WORK for your records since they are both considered the binding contract for your project.
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If any changes or revisions are made to our original agreement or there are change orders during your project, we will provide you with an invoice with a general description of the change(s). We charge $222 an hour which may have minimum hourly requirements based on the task at hand. However, if a minimum is not required, we charge a quarterly rate of $55.50.
YOUR PROJECT. YOUR PAYMENT. YOUR WAY.
Pay securely by credit card, digital wallet, or flexible financing.
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For all our bundle package deals and custom services we require an online payment in full before any work begins. You can pay in installments (if you qualify) through our Buy Now, Pay Later options.
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We accept the following payment methods for our bundle packages and custom services:
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Credit/debit cards: Visa, Mastercard, American Express, Discover, Electron, China UnionPay, JCB, Diners, Cartes Bancaires & Maestro.
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Digital Wallets: Cash App, PayPal & Venmo.
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Buy Now, Pay Later (BNPL): Affirm, Afterpay, Klarna & PayPal
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We do not accept personal checks; company checks or cash payments.
💡 Want to add services later? Head to our ADD-ONS & UPGRADES page to keep your project moving — no invoices needed.
Reimbursable expenses are project-related costs which may incur during work. All expenses must be approved in writing before being charged. We will provide you with an invoice that includes a clear list of reimbursables with dates and receipts (if applicable) which will be billed monthly or at the end of your project.
MILEAGE & LOCAL TRAVEL
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Mileage: $0.70 per mile (round trip to jobsites, stores, meetings, etc.)
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Parking: Metered, garage, valet
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Toll Roads: As incurred
OUT-OF-AREA OR OVERNIGHT TRAVEL
Rates based on 2025 GSA per diem averages for Alabama, Florida, Georgia, Mississippi & Tennessee. We do require prepayment for airfare, car rental and lodging.
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Airfare: First class or approved rate
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Car Rental: Economy or approved rate
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Lodging: $130–$200 per night
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Meals: $60–$80 per day
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Misc. Travel: Messenger service, checked baggage, local transport
COMMUNICATIONS
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International Phone Calls: Actual cost billed
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Messenger/Shipping/Postage: As incurred
ADMINISTRATIVE & PROJECT SUPPORT
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Blueprints/Printing: Large-format plans, color copies
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Office Supplies: Ink, paper, folders, jobsite binders, etc.
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Samples & Materials: Paint swatches, tile/flooring samples, cabinet doors, etc.
REFUNDS & CANCELLATIONS
We believe in being transparent, straightforward, and fair — and that includes how we handle refunds.
Before submitting any payment, please double-check:
✔ That your cart is accurate
✔ You’ve selected the correct bundle or digital product
✔ You’ve had a chance to ask questions if needed
If you're receiving a custom quote or invoice for reimbursable expenses, we’ll walk you through it first. If something looks off, just let us know — we’ll correct it and resend it right away.
Because our services and products are delivered digitally or custom-tailored, all sales are final once payment is made. This includes:
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Digital documents
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Bundle packages
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Add-ons & upgrades
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Custom services
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Change orders or contract revisions
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Reimbursable expenses (once approved and invoiced)
If you're unsure about anything, just reach out. We’re happy to help before you move forward.
🛡️ All transactions are processed through a secure checkout, and we make sure you know exactly what you’re paying for — no surprises, no confusion.